One of India’s largest media organizations gains a trusted partner for end-to-end SAP support with zero knowledge loss and improved turnaround time.
CCS approached the engagement with a partnership mindset and built a strong team through a combination of internal reskilling and hiring on all key areas – Functional, Technical, Infrastructure, and Project management. The fully equipped team then supported the customer’s operations across all SAP modules with over 100+ person-years of flawless delivery. Key accomplishments during the last 20 years include the following:
End-to-end ownership of all SAP related requirements from helping with implementation, monitoring, configuration/customization, to building interfaces and providing 365 days support
Customization and configuration of all key modules to support business needs such as the introduction of new LOBs and Products and to meet changes in regulatory requirements such as new taxation structures.
Ensuring the system is secure and up to date with regular patch updates, migrations to Unicode compliance, migration from ECC to Suite on HANA (SoH)
Support their business expansion with timely and customized Business Area/Company Code rollouts within India and Overseas.
Implementation of functionalities specific to their publishing needs in areas of classifieds, circulation, postal subscriptions, advertising bills in SAP, using ABAP screens, and developed seamlessly integrated external applications
Management and Business Unit specific analytics and dashboards using SAP BO/Lumira
Functional support of all SAP modules such as Sales & Distribution (SD), Finance and Costing (FICO), Materials Management (MM), Human Capital Management (HCM), Business Planning & Consolidation (BPC), Business Warehousing (BW), Business Objects (Lumira), IS-Media (Advertisement management and Media Sales & Distribution), Fiori, Process orchestration and Solution Manager