Microservices Leads the Future into Multi-Channel Digital Solutions


The past decade has been one of high paced innovation and possibly the fastest decade of end-users adopting a wide variety of digital channels. One of the strongest reasons to propel and sustain this change can be attributed to the evolution and adoption of the microservices architecture.

Service-Oriented Architecture (SOA) and Microservices

Typically, business rules that have enterprise-wide reuse also require common investment & upkeep in terms of both software and the infrastructure. SOA helped reuse of business logic across an enterprise. Single Sign-On [SSO] is a simple example and a very common service repetitively seen across enterprises, which helps applications reuse business logic needed for user authentication / identity management within the enterprise.

Just like the impact of SOA in enterprise architecture, the impact of microservices in application architecture has been industry wide. Both have something in common – agility. SOA gave enterprises agility to implement incremental changes based on business direction. While microservices gave application architects the agility to implement incremental changes for an application / product roadmap.

Evolution – with Cloud and DevOps

Initially, microservices adoption was driven by the need to build applications that can grow incrementally and did not require major changes in the earlier releases that were in production. Certain services were more frequently in use than others and at times with a lot higher concurrent usage than others. These services needed to be scaled up and down independent of other services for cost efficiency. Cloud based deployment architectures made this even more viable and the advent of serverless architecture for hosting these services on the cloud, added an agility, that wasn’t possible earlier.

Modern solutions are more responsive and flexible to change. Solutions nowadays are built for mobile-first users, and microservices can take the credit in making this cost-effective to share across the web and the mobile landscape.

In the first decade of the millennium, while the world moved to agile modes of running projects, monolithic software architecture was still making them stay waterfall. Critical business need was to have solutions that allow a small yet critical change to be effectively done at any business viable time, without requiring an entire team to be around when making the change live. Microservices without DevOps and vice versa would be like a shopping mall that needs to shut down because few vendors are moving in/out, and few of them are having their shops renovated.


  1. Improve time to market
  2. Reduce TCO & increase ROI
  3. Increase scalability
  4. Deliver continuously
  5. Incrementally tap the advancements in the cloud
  6. Exploit the benefits of CI/CD for timed micro releases
  7. Tap into micro-level monitoring potential now made possible on the services
  8. Allow customers to experiment with micro strategic business moves on their digital journey
  9. Seamless adoption to multi-channel digital solutions

Multi-Channel Digital Solutions

Industries like, logistics, hospitality, media, and entertainment among many others have been struck by the digital wave like never before. The backbone of these to grow unfettered has been microservices, they also grow on the ever-expanding ability to tap into the variety of digital avenues to connect, operate with their customers, partners and various stakeholders.

Multi-channel solutions require multiple seamless cost-efficient incremental deliveries that can be well orchestrated over a defined timeline, which are benefits derived from microservices and cloud.

We see an exponential rise in applications that use multi-channel digital solutions in the recent years. Applications that have users on multiple digital channels like web, mobile, voice, wearables, AR/VR and IoT are quite common with a whole generation of digitally empowered startups and enterprises with a sound vision for their digital roadmap.

How Can We Help You

Our team has helped enterprises solve a wide range of business problems using on-premises, hybrid and cloud-based solutions that leverage microservices architectures. We have helped customers build scalable customer portals & educational platforms on the cloud using microservices.

We offer a consultative approach by engaging highly qualified and well experienced professionals who have worked across geographies, industries, and a variety of business solutions.

Our team of certified cloud solution architects, infrastructure professionals and cloud native application development professionals offer solutions in a variety of technology stacks that suit your business. Reach out to our team at collaborate@ccs-technologies.com to help you find the right solutions in a short turnaround time.